BC Catering Skanderborg · Denmark · ~40 vehicles
Delivery precision lifted from 78% to around 97%, and weekly delayed hours reduced by around 87% after rebuilding the master route plan with Zendera.
BC Catering Skanderborg is a foodservice wholesaler supplying restaurants, hotels, canteens, hospitals, and other professional kitchens across central Jutland. It's one of five regional branches of BC Catering — part of Dansk Cater, one of Denmark's largest foodservice groups.
The Skanderborg site runs around 40 vehicles and 150 staff, delivering chilled, frozen, and dry goods to a customer base that runs from small independent kitchens to large institutional sites — each with their own rhythms and delivery expectations.
BC Catering Skanderborg's master route plan — the structure underpinning all regular deliveries — had drifted out of alignment with how the business actually ran. Growth, customer changes, and seasonal shifts had each moved the plan a little further from reality. Manual adjustments couldn't catch up. The result showed up every week as late deliveries, overtime, and pressure on the dispatch team. Delivery precision sat at around 78%.
We worked with BC Catering Skanderborg in two stages. First, Zendera took over daily route optimisation, lifting precision from 78% into the low 90s. Then — and this is where most of the gain came from — they used Zendera to redesign the master plan itself, bringing the structure of all regular deliveries back into alignment with the current reality of the business.
Most TMS platforms optimise daily routes within a fixed master plan. Zendera does both: we keep daily routes optimised, *and* we use the same data to rebuild the master plan when it has drifted.
Delivery precision
Weekly hours delayed
From ~320 hours per week to ~40 after rebuilding the master route plan
Sustained improvement
The improvement held throughout the measurement period
See Zendera in action at a real food & beverage operation. We'll arrange an on-site reference meeting where you can ask their team how it handles daily routes and temperature zones. No pressure, no pitch decks. Just an honest look at how it works.
Prefer to just say hi? kim@zendera.no
